> For the complete documentation index, see [llms.txt](https://tide-7.gitbook.io/tide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tide-7.gitbook.io/tide/terms-of-service.md). # Terms of Service By accessing, inviting, configuring, or using Tide, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you must discontinue use of the Services immediately. ### Definitions In these Terms of Service ("Terms"), "Tide", "we", "us", and "our" refer to the Tide platform and its operators. "You" and "your" refer to any individual, organization, server owner, administrator, or entity accessing or using Tide. "Services" refers collectively to the Tide Discord bot, website, dashboard, APIs, documentation, support systems, premium features, and any related applications or services provided by Tide. "Server" refers to a Discord Guild utilizing Tide. "Plan" refers to any free, premium, enterprise, or subscription-based offering provided by Tide. *** ### Introduction Please read these Terms carefully before accessing or using the Services. By accessing, inviting, configuring, purchasing, or otherwise using any portion of the Services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree with these Terms, you must immediately discontinue use of the Services. We reserve the right to update these Terms at any time. Where changes are material, we may provide notice through our support server, dashboard, website, or other reasonable communication methods. Your continued use of the Services following the effective date of any update constitutes acceptance of the revised Terms. *** ### Eligibility and Accounts You must be at least thirteen (13) years of age, or the minimum age required in your jurisdiction, to access or use the Services. You must maintain a valid Discord account and remain in compliance with Discord's Terms of Service and Community Guidelines at all times. If you are accessing the Services on behalf of a server, organization, business, or community, you represent that you possess the authority necessary to bind that entity to these Terms. You are solely responsible for maintaining the security of your Discord account and for all activity occurring through your account. *** ### Access and Use of the Services Subject to your compliance with these Terms, Tide grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for their intended purposes. We may suspend, restrict, modify, discontinue, or terminate any portion of the Services at any time, with or without notice, including for maintenance, security concerns, infrastructure upgrades, policy violations, abuse prevention, or business reasons. Nothing within these Terms guarantees continuous availability, uptime, or uninterrupted access to the Services. *** ### Acceptable Use and Prohibited Conduct You agree not to: * Violate any applicable law, regulation, or third-party right; * Circumvent, disable, or interfere with any security measures implemented by Tide; * Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services; * Access or attempt to access systems, databases, or infrastructure without authorization; * Abuse APIs, automation systems, or rate limits; * Use the Services to facilitate fraud, scams, harassment, abuse, malicious activity, raids, or unlawful conduct; * Introduce malware, viruses, harmful code, or disruptive software into the Services; * Impersonate Tide, its staff, or any other individual or entity; * Use the Services in a manner that violates Discord's Terms of Service or Community Guidelines. Violations of this section may result in suspension or permanent termination of access to the Services. *** ### Server Responsibilities Server owners and administrators remain solely responsible for the management and operation of their communities. Tide provides moderation, automation, verification, logging, ticketing, and infrastructure systems; however, Tide does not replace human moderation teams and shall not be responsible for moderation decisions, permission configurations, community management practices, or user-generated content within any server. You acknowledge that improper configuration of Tide may impact the functionality of your server and that such configurations remain your responsibility. *** ### Premium Services and Billing Tide may offer premium subscriptions, enterprise plans, and paid features. By purchasing a premium plan, you authorize Tide and its payment providers to process recurring charges according to the selected billing cycle. Unless otherwise stated: * Subscriptions automatically renew. * Cancellation prevents future renewals but does not guarantee refunds. * Premium features may be modified, added, or removed. * Pricing may change with reasonable notice. Failure to maintain valid payment information may result in suspension or termination of premium features. *** ### API Usage Where Tide provides APIs, developer tools, or integrations, access is granted solely for authorized and documented purposes. You may not abuse API endpoints, exceed rate limits, scrape data, circumvent restrictions, or use the API in a manner that negatively impacts service stability. We reserve the right to modify, restrict, or discontinue API access at any time. *** ### Data Collection and Privacy In order to operate the Services, Tide may collect and process certain information including Discord User IDs, Server IDs, Channel IDs, Role IDs, moderation records, verification information, ticketing information, configuration settings, usage statistics, and diagnostic data. Information is collected solely for the purpose of providing, maintaining, improving, and securing the Services. Additional details regarding data collection and processing practices are outlined in the Tide Privacy Policy. *** ### Intellectual Property The Services, including all software, systems, branding, logos, graphics, interfaces, designs, documentation, and related intellectual property, remain the exclusive property of Tide and its licensors. Except for the limited license expressly granted under these Terms, no ownership rights are transferred to you. You may not copy, reproduce, redistribute, modify, rebrand, sell, lease, sublicense, or otherwise exploit any portion of the Services without prior written authorization. *** ### Third-Party Services The Services may integrate with or rely upon third-party services including, but not limited to, Discord, Roblox, ER:LC APIs, hosting providers, database providers, and cloud infrastructure services. We do not control and are not responsible for third-party services, policies, outages, restrictions, or actions. Your use of third-party services remains subject to their respective terms and policies. *** ### Service Availability The Services are continually evolving and may be modified, updated, suspended, or discontinued at any time. We make no guarantees regarding uptime, feature availability, compatibility, performance, or uninterrupted operation. Information provided through the Services may occasionally contain inaccuracies, delays, or errors, which we reserve the right to correct at any time. *** ### Disclaimer THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, RELIABILITY, AVAILABILITY, AND PERFORMANCE. YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK. *** ### Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDE, ITS DEVELOPERS, STAFF, AFFILIATES, PARTNERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF REVENUE, BUSINESS INTERRUPTION, SERVER DAMAGE, OR LOST PROFITS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. IN NO EVENT SHALL TIDE'S TOTAL LIABILITY EXCEED THE GREATER OF (I) THE AMOUNT PAID BY YOU TO TIDE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (II) USD $50. *** ### Indemnification You agree to indemnify, defend, and hold harmless Tide, its affiliates, staff members, developers, contractors, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Services, your server operations, your content, or your violation of these Terms. *** ### Suspension and Termination We may suspend, restrict, or terminate access to the Services for violations of these Terms, security concerns, fraudulent activity, abuse of the Services, legal compliance requirements, or any other reason deemed necessary to protect Tide, its users, or its infrastructure. Termination may occur with or without prior notice. *** ### Governing Law These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Tide operates, without regard to conflict of law principles. *** ### Contact Questions regarding these Terms or any legal matters relating to Tide may be directed through the official [Tide Support Server.](https://discord.gg/GZqbNWmJQg) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://tide-7.gitbook.io/tide/terms-of-service.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.